Frequently Asked Questions


Cost and Payment

How much does a new website cost?

Costs can vary widely depending on what your project needs are and how long it could possibly take to complete the project. My web projects start of at $1299 this includes a custom design, mobile responsive website, with up to 10 pages, SEO services, Meta Tag Keyword and Content Optimization. Learn more about pricing here.

Do you require a deposit?

Yes, I do. I require a 50% deposit on all projects, to be paid before work begins on the website. The other half will be paid when the project is complete or another date that I both agree too.

Do you accept payment by credit card?

Yes, I do. Visa, Mastercard, American Express, and Discover are accepted.


Timeframe

How long will it take for you to finish my web design project?

The length of time it takes to create a fully functional website is based on several factors. Custom design work can take anywhere from 1 - 3 weeks, depending on the complexity of the design and the number of revisions you require. The development phase requires an additional 1 - 3 weeks, depending on the number of pages, and the functionality required. So you're site could be completed in 3 - 6 weeks altogether. Of course, these are general guidelines, and I will make every effort to meet the timeframe you have in mind.


Web Design Process

Do you provide mockups?

Yes, I do. I provide full-color mockups to my clients for every project I work on once a contract has been signed. These mockups are the first step in our design process. Once I show them to you and come to an agreement about the website's design, they'll be the basis for your new website.

How many revisions can I make to the design?

I try to make the most informed decisions when it comes to creating a website design, which is why I really get to know you, your market, and your audience before I prepare mockups. Once the mockups are agreed upon, we'll start actually building your website for you to see. At that point, I ask that there be no more than one (1) major revision to the design. Naturally you'll have smaller changes and additions, but at that point, I consider the overall structure and design of the website to be set. If you request too many changes to your design, or if you request changes to the design after the entire site has been formatted with the template, you will incur more charges.


Communication

Where are you located?

I am located in Greensboro, NC in the greater Triad area (Burlington, Greensboro, High Point, Winston-Salem)

Do I need to hire a local-area web designer?

Unlike other businesses, whether or not your web designer is in the area makes little difference. All the information I need to design your website can easily be communicated through email, over the phone, etc. The most important point is that I maintain a close working relationship with all of my clients, whether you are in the local Greensboro area or not. This way, my clients can be assured that their website will still be of the highest quality. I've worked with clients who are local in Greensboro, out of state, and out of the country, and have never had any problems completing a project. No matter where they're located, I try to maintain a close working relationship.

Do you sign contracts with your clients?

Yes, all of my clients receive an official contract with terms and stipulations we both agree and adhere too.


Server Setup

Do you provide website hosting?

I do not offer web-hosting services exclusively, but I do offer web hosting administration services. This service includes properly configuring your server to work with your new website and corresponding with the host support staff to resolve any technical issues for the lifetime of your site. If you don't already have a host don't worry, I've worked with a number of hosting providers and help you get set up with the right provider for your project.

Do you register domain names?

No, I don't. But I'll be more than happy to give you some advice on what your URL should be and give you some recommendations for where you can register a new domain.


Website Maintenance

Can I see how many visitors I have to my website?

Yes, you can. I can set up Google Analytics account for you, which will automatically record information about your website's visitors.

Can I update my own website, or will you do it?

It depends. If you would like to have the ability for you and your staff to make changes to the site we will handle this from the beginning of your project by building you a website with Wordpress so that you can update the site yourself. Otherwise it would best to sign up for the hosting administration service I offer which includes me and my staff making the edits on your site for you.

Do you offer services (SEO) that help increase visitors and move my site up on Google after my site is built?

Yes. I offer High Quality SEO services tailored for you industry, I will help create a game plan for your company to rise through the ranks on Google for your specific industry and locality.

How much do these services (SEO) cost?

My SEO packages start out at $235/month

What do these services include and what outcome can I expect from these services

These services include:

- Link building services (6 links per month)
- Metatag and Content Optimization
- Google Analytics Integration
- Website search engine submission
- Comparative analysis of competition
- Monthly report with recommendations

Outcome to expect:

For your site to be on the first page of Google for your specific industry and locality within 6 - 12 months.

* I recommend you sign up for the service for at least 6 months to guarantee the best results